Confidentiality and Cleanliness
Confidentiality and cleanliness for our customers | AquaArte Moscow
Confidentiality and cleanliness are the standard of our service
Your personal space is inviolable. We do not just provide plumbing services, but ensure complete anonymity and protect your comfort. Our philosophy is to remain “invisible” engineers who flawlessly completed their work without disturbing your peace.
Absolute confidentiality
We understand that for successful people reputation and privacy are the highest value. Therefore, we guarantee:
✅ Prohibition on disclosure of information
We never transfer data about the customer, property, layout features or project cost to third parties. All details remain between us.
✅ No photo and video shooting
We do not take photos and videos at your property without explicit permission. You will not have to worry that images of your interior will appear on the internet.
✅ Work without mentions
We do not use your projects as examples in a portfolio or advertising without your direct consent.
✅ Anonymity for neighbors and third parties
Our specialists and vehicles do not have conspicuous identification signs. We do not comment on work details to outsiders.
Ideal cleanliness is part of respect for you
Our work should bring you joy, not trouble. Therefore, we have brought the cleanliness of the process to perfection:
✅ Work in gloves
All manipulations are performed in gloves to exclude traces and dirt on plumbing, walls and finishing.
✅ Protection of the entire space
Before starting works, we cover floors, steps, furniture and plumbing with special coverings (film, cardboard, fabric).
✅ Final assembly in a non-residential zone
All noisy and dirty processes (cutting, soldering, assembly of units) are performed, if possible, in the corridor or outside living rooms.
✅ Cleaning with professional products
After completion of the works, we clean up after ourselves, leaving the space perfectly clean. You will not need additional cleaning.
Why do successful people choose us?
Because we save the most valuable resource — your time and peace of mind. You do not need to control every step of the engineers, worry about the safety of personal belongings or reputation. You can go about your business, being sure that the work will be performed at the highest level — quietly, cleanly and accurately.
Our job is to make sure that the only reminder of our visit is flawlessly working plumbing.